FREQUENTLY ASKED QUESTIONS

Do you need a retainer/deposit to reserve the photo booth?
Yes. We require a 50% retainer/deposit to book your event & save your date if booking more than 30 days out. The remaining balance is due 30 days prior to your event. If you book within 30 days of your event the full balance is due.
Is the retainer/deposit refundable?
Your retainer/deposit keeps us from booking anyone else on your date. If we receive notice of cancellation 30 days prior to your event, you will receive a refund of any balance minus your retainer/deposit. Read our Terms & Conditions.
Do you charge per hour?
Our Photo Booth Rentals includes 3 hours of service to include delivery, setup, and break down. You will also get unlimited consultations with your attendant & design team. If you would like the fun to last longer, we charge $125 for each additional hour. For events longer than 5 hours please contact us for custom pricing.
How long does it take to set up the photo booth?
It usually takes about 45 minutes to set up our photo booth. We will arrive 60 minutes early to make sure everything is setup & working in plenty of time for your event. Some venues take more time to access due to parking/facility constraints, & we will coordinate with you or your event planner to determine when & where to unload & set up.
Can I setup the booth anywhere indoors or outdoors?
We can generally place the photo booth anywhere that has a hard level surface, such as carpeted, cemented, wood or tiled floors. A 10×10 foot area is needed for the photo booth. (We do not setup on dirt, or uneven ground) We will also need to have access to a grounded 110 volt outlet within 25ft of the booth. A $150 setup fee will be added to all outdoor events that require us to use a tent to protect the booth & the booth may be shut down due to in-climate weather. Please see our setup for the best way to keep the fun going at your event.
Do you charge extra for delivery, setup & breakdown?
No. Our rentals charge includes delivery, setup, breakdown, and our professional on site attendant at no extra fee. We charge from the moment you want your party to start until the time you want it to end. Any other work we do for you, including unlimited consultations prior to your event is included in your rental.
What is idle time?
Idle time is used when you are not using the photo booth due dinner, speeches, cake cutting, and any other planned time away from the photo booth. We charge $50.00/HR during this down time, where no photos will be taken (this down time does not count toward your rental hours, you still have us there for that time)
Is there anything that we should know about using the photo booth?
Yes! You Smile, We Snaps, It Prints! There will always be an attendant available to assist you and your guests to make your event photo booth run smoothly and make sure everyone has fun.
Can children/handicap guests use the photo booth by themselves?
Most children that are tall enjoy to be seen by the camera can use the booth just like an adult. Smaller children will be required to be lifted up by an adult so to be seen by the camera. We do not allow stools or chairs to be placed in the booth for safety of all guests. We want everyone to have fun so please make sure all guests are aware of these limitations.
What makes you different from other photo booths?
We have done away with the traditional, dark, box with curtains photo booth rentals & replaced it with elegant rounded, aluminum & opaque plexiglas photo booths for your event. Even our open photo booth is sexy & exciting to use for any occasion.
Can I choose what the message says on the bottom of my prints?
Absolutely! When you book your photo booth we’ll ask you what design & text you would like the on the bottom of your prints. Our graphic designer can also design a “logo” for your photo strips and we’ll send you a proof prior to your event to make sure it is perfect & the way you want it. Not that creative don’t worry you can always take a look at some examples here to spark those creative thoughts.
Can I purchase an Online Gallery so I can get the digital images from the photo booth after the event?
Yes of course! All of your event photos can be posted to our Event Gallery page where you can tag, share, and download each photo.
Can I match my event sponsors theme or brand the photo booth itself?
Yes, absolutely! Capture the Moment Photo Booths understand that branding is important to any sponsored party or marketing/media event, if you or your company would like to brand the booth to match your event, we can make that happen. We also provide many other ways to advertise your company or product so please contact us for more information on how we can make your event stand out. Take a look at all our Marketing Options Here.
Is there a limit to how many photos that can be taken at my event?
Absolutely not! Please take as many photos as you’d like.
How many people can fit in the photo booth?
Our open style photo booth you can fit almost any size group. Our attendants will get you setup so that everyone can be in the photo.
What if someone takes an inappropriate picture?
We do review the pictures before posting them online. If you or anyone sees one they would like removed, let us know and we can remove it right away.
Do you travel outside the Salt Lake City Area?
Yes. If you’re holding an event 50 or more miles outside the Salt Lake City area please, contact us for a our travel rates, for corporate activation’s that require travel the price will be included with your quote.